Fees
One management fee. Defined in full.
The fee is 20% of accommodation revenue. Accommodation charges retained after refunds, before platform and payment fees. Cleaning charges, taxes, refundable security deposits and damage recoveries are excluded from the fee base. Any VAT that applies to our management fee is additional and shown separately in your proposal and on your statement.
Belong charges no setup administration fee. Property setup and running costs are the owner’s, itemised and approved before they are spent. Standard turnover cleaning is charged separately to guests.
The fee
One management fee: 20% of accommodation revenue.
Accommodation charges retained after refunds, before platform and payment fees. Cleaning charges, taxes, refundable security deposits and damage recoveries are excluded from the fee base. Any VAT that applies to our management fee is additional and shown separately in your proposal and on your statement.
How our fee works
| Accommodation revenue | AED 10,000 |
|---|---|
| Illustrative platform/payment fees | −AED 1,500 |
| Belong management fee, 20% | −AED 2,000 |
| Balance before property expenses and applicable taxes | AED 6,500 |
A fee illustration, not an earnings forecast. Platform fees vary by channel and booking terms. Cleaning is charged separately to guests. Utilities, service charges, maintenance, insurance, permit costs and applicable taxes must still be accounted for. Any VAT on our management fee is shown separately in your proposal and statement.
In the fee
What management includes.
- Listings and pricing
- Guest communication
- Check-in coordination
- Turnover cleaning coordination
- Inspections
- Maintenance coordination
- Operating administration
- Private owner statements
We coordinate the work and the suppliers; third-party bills are property costs and remain yours. The full list, with what each item means.
Charged separately or owner-funded
What the fee does not include.
Turnover cleaning
The standard clean between stays is charged separately to the guest, priced to cover the cleaning invoice and its processing costs. Cleaning after your own stays, the initial clean and any deep clean are quoted and approved separately.
Property setup
Belong charges no setup administration fee. Photography, permits, furnishing, equipment and other preparation costs are third-party costs: itemised and approved by you before anything is spent.
Running costs
Utilities, service charges, maintenance and repairs, insurance, permit fees and applicable taxes stay with the property, as with any letting.
VAT on the fee
Any VAT that applies to our management fee is additional and shown separately in your proposal and on your statement.
Our Service Guarantee
One guarantee, about our service.
If we materially fail an agreed service standard and do not put it right within seven days of written notice, you can end our management agreement without an early termination penalty. We will also refund our management fee for the affected month.
This covers our service. Rental income and occupancy are not guaranteed. The written standards and the handover process are included in your management agreement.
The written standards
A private monthly statement
Issued by the 10th of the following month, showing income, deductions, settled funds and pending payouts separately.
Enquiries acknowledged
Non-urgent owner enquiries acknowledged within one Dubai business day, with a useful response or a clear next step.
A check after every stay
A documented property check after each checkout and before the next guest arrives, with material issues recorded and escalated.
These are the standards we propose to write into the management agreement. They describe how we will work, not a past record; the signed agreement is the final version.
The agreement
12-month initial agreement, then monthly with 30 days' notice.
The initial term begins when your authorised property listing goes live.
Our Service Guarantee is the exception: a qualifying service failure lets you end the agreement early, without an early termination penalty.
On exit we hand over your records and any assets that can legitimately be transferred. Existing reservations are resolved under the agreement, and no new bookings are accepted after an exit notice without your written agreement.
The next step
The assessment shows this fee on your property’s own numbers — a conservative case and an expected case — next to an annual lease.
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